About
Sources
The source register, the hierarchy it is ranked by, and an honest account of what could not be retrieved — including the conflicts we left unresolved.
In short
Every consequential claim on this site is traceable to an official source that was fetched during research and dated. This page sets out the hierarchy those sources are ranked by, what happened when a source could not be retrieved, and the specific cases where official pages are stale or contradict each other. We record all of that rather than smoothing it over, because the smoothing is where the errors get in.
- Sources in the register
- 489
- Issuing authorities
- 61
- Retrieved successfully
- 431
- Refused to automation
- 20
- JavaScript-only interfaces
- 27
- Did not resolve
- 1
The source register
Research is recorded before pages are written. For each source we record the issuing authority, what the page is, its URL, the topic, the date we checked it, the outcome of retrieving it, and any “last updated” date the official page itself displays.
The register is published as part of this site: data/sources.json and data/jurisdictions.json are the files the pages are built from. A reader who wants to check our routing table against the regulators themselves can read it directly rather than taking our word for it.
Source hierarchy
| Tier | Examples | May support |
|---|---|---|
| Tier 1 — primary | The regulator’s own site and register, licence conditions and codes, legislation as published by the official legislative database, an official self-exclusion scheme’s own site, official enforcement records | Any factual claim |
| Tier 2 — official publications | Government publications, official statistics, published regulator guidance, consultation outcomes | Context and detail supporting a Tier 1 claim |
| Tier 3 — recognised bodies | Official dispute-resolution providers, standards bodies, established support organisations, described in terms of what they themselves do | Their own role, coverage and services |
| Secondary | Reporting, academic work, trade press | Background only — never a rule, status, limit or URL |
| Never used as evidence | Casino affiliate sites, operator review sites, “best of” lists, gambling forums, SEO content | Nothing |
Search engines are used to locate official destinations, never to answer questions. A search summary is not a source, and treating one as a source produced demonstrable errors during this research: on minimum gambling ages in Great Britain, summaries returned a figure that had been superseded, and the correct product-specific position emerged only from the regulator’s own pages.
What each retrieval status means
The status recorded against a source describes retrieving the page, not the quality of the source. A government register that refuses automated access is a first-rate source we could not read automatically. It is never downgraded, and never replaced with something lower-quality that happens to return a result.
- reachable
- Fetched and read.
- redirected
- Fetched after following a redirect; the final URL is what we record.
- bot-blocked
- Refused to automated access — an HTTP 403, a challenge page, or a rate limit. The page may be perfectly reachable in a browser.
- js-only
- Returned an application shell rather than content. The interface exists but only inside a running browser, so we did not see it.
- broken
- Did not resolve.
- uncertain
- Resolved, but could not be confirmed to be what it claimed.
When an official source cannot be retrieved
Regulators are entitled to protect their systems, and several do. Automated research runs into bot mitigation, rate limits, challenge pages, region restrictions and interfaces that exist only inside a JavaScript application.
The fallback runs in order: another official page from the same authority documenting how the register works; official government or legislative documentation of the same rule; a search used only to locate an official destination which is then fetched; and if the position still cannot be established, the limitation is stated on the page and the reader is given the manual procedure.
What was actually blocked in this research pass
Naming these matters, because each one is a specific thing this site does not claim to know.
| Source | What happened | Consequence |
|---|---|---|
| The international AML standard-setter’s website | HTTP 403 on every path attempted | No FATF recommendation or figure is attributed anywhere on this site. The AML page says so explicitly. |
| The EU legislative database | Empty application shells on every URL tried | No EU anti-money-laundering directive figure appears on this site. |
| Great Britain’s national fraud reporting service | HTTP 403 on every attempt | Its current reporting process is not described from a fetched source on reporting routes. |
| A national self-exclusion scheme’s help centre | HTTP 403 | Discrete exclusion durations, activation delay and post-expiry retention are not stated as fact on self-exclusion. |
| An English-language path of a national exclusion register | HTTP 500 | We link the path that works rather than the one that looks canonical. |
| A provincial self-exclusion portal | JavaScript-only shell | Its registration screens and flow are not described — only what the regulator’s own pages say about it. |
| A regulator’s public licensing portal | JavaScript-only application shell | Its search behaviour is not described; the consumer-facing directory is used instead. |
Official pages that are out of date
An official source being authoritative does not make it current, and this came up often enough to be worth a section rather than a footnote.
- A regulator’s consumer page on self-exclusion carrying a last-updated date from 2021 while stating a scope that a licence condition published later does not match.
- A list of banks offering gambling blocks carrying an early-2025 date, in a product area that changes considerably faster than regulator guidance.
- A regulator’s anti-money-laundering guidance carrying a 2025 date that still contains a passage referring to regulations superseded years earlier.
- A page describing a lottery minimum age in language implying a change had “recently” happened, years after the fact.
- A regulator’s guidance page describing a monetary threshold in the currency it carried before an amendment that had already come into force.
Where an official page displays its own last-updated date, we record it, because the age of the source matters as much as the age of our reading of it. Where a page is visibly stale, the site says so rather than quietly relying on it.
Conflicts we recorded rather than resolved
Where two official sources disagree, picking a winner would be inventing certainty. We record both, with their dates and the instruments they cite, and say what remains unresolved.
| Subject | The conflict |
|---|---|
| Who approves gambling dispute-resolution providers in Great Britain | The regulator’s approved-provider list (updated January 2025) describes the regulator as the designated competent authority under 2015 regulations; its own page on complaining about a provider (updated May 2026) names a different body as approving and overseeing them under a 2024 Act. Different instruments, different vintage, unresolved. |
| Scope of the duty to join the national self-exclusion scheme | A regulator page states flatly that all gambling businesses must participate; the licence condition itself applies to remote licences subject to a list of exceptions. |
| The casino due-diligence threshold currency | Amendments converted a euro figure to sterling with effect from mid-2026; the regulator’s own guidance page still stated the euro figure when checked. |
| Ontario self-exclusion term options | The regulator’s standards and bulletin describe three fixed term options; the launch announcement for the live product also refers to a custom term. |
| An EU dispute-resolution platform | A regulator’s directive still obliges licensees to link players to a platform the European Commission has discontinued. |
How errors get fixed
Research is re-checked by an independent pass that re-fetches every claimed official URL and re-tests the consequential facts, working on the assumption the first pass was careless. That pass found real errors in this research — including a quotation that turned out to be a splice of two different sentences, and a stated rule about ending a national self-exclusion that was materially stricter than what the regulator’s page actually said. Both were corrected before publication.
It will not have found everything. If you find something wrong, the corrections policy sets out how to report it and what evidence moves it fastest — a link to the authority’s own page showing the correct position is acted on directly.
Sources by authority
The full register, grouped by the body that issued each source. Dates are the dates we checked them.
Every source is listed with its link, the date we checked it and the outcome of retrieving it. The explanatory note is shown where it records a limitation — a source we could not retrieve cleanly, or one displaying its own out-of-date stamp. Notes on sources that were read without incident are descriptive rather than cautionary and are omitted here to keep the page readable; all of them are in data/sources.json, which is published for exactly this reason.
Action Fraud
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Action Fraud – the UK's national fraud and cybercrime reporting centre
HTTP 403 Forbidden to automated access, independently reproduced — the whole site refuses automated fetches and no body was ever returned. Nothing about its reporting URL, telephone number, opening hours or geographic scope is verified, including whether Scotland is covered. A human must open it in a browser.Checked 2026-09-18 · bot-blocked
Alcohol and Gaming Commission of Ontario
- 3. Prohibiting Access to Designated Groups (Registrar's Standards) Checked 2026-09-18 · reachable
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Eligibility (Registrar's Standards for Internet Gaming)
The page a reader needs for the exact age construction: under 19 is excluded from a player account except at 18 or over solely to buy a lottery ticket. Also carries the Ontario-only geolocation rule and the full list of ineligible groups.Checked 2026-09-18 · source last updated 2026-05-14 · reachable
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How to Look Up a Licence Status
Visibly stale and narrower than its title suggests. It is the iAGCO Guide for Horse Racing and says nothing about internet gaming operator registrations, so it does not establish that an igaming registration can be looked up at all. Do not extrapolate it to online gambling.Checked 2026-09-18 · source last updated 2025-04-25 · reachable
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iAGCO – new complaint (internet gaming)
This is genuinely the URL AGCO's complaints page links to, but it returned a JavaScript application shell, so the form was never observed. Send readers to AGCO's internet gaming complaints page and let them click through.Checked 2026-09-18 · js-only
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iAGCO licence search
AGCO's own public portal, on the official iagco.agco.ca domain, but it returned only a JavaScript application shell to an automated fetch: no form fields and no results were observed. Whether internet gaming operator registrations are searchable here at all is unestablished.Checked 2026-09-18 · js-only
- iGaming standards FAQs Checked 2026-09-18 · reachable
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Information Bulletin: AGCO Sets iGaming Standards for Centralized Self-Exclusion Program
Sets only three terms for the centralized program: six months, one year and five years. iGaming Ontario's BetGuard launch announcement additionally mentions a custom term. The conflict is unresolved, so a custom term must not be described as a standards-mandated option. The bulletin also gives no effective date for the standards.Checked 2026-09-18 · source last updated 2026-04-02 · reachable
- Internet gaming complaints Checked 2026-09-18 · reachable
- Internet Gaming Operator Application Guide Checked 2026-09-18 · reachable
- List of Registered Internet Gaming Operators Checked 2026-09-18 · reachable
- Lottery and gaming Checked 2026-09-18 · reachable
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Marketing and Advertising
Ontario prohibits the public advertising of inducements, not inducements themselves; they remain permitted on an operator's own site and in direct marketing to players who have actively opted in. Frequently misreported as a bonus ban.Checked 2026-09-18 · source last updated 2026-05-14 · reachable
- Overview of Internet Gaming in Ontario Checked 2026-09-18 · reachable
- Player Support & Information — Online Gambling (igaming) and Sport and Event Betting Checked 2026-09-18 · reachable
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Registrar's Standards for Internet Gaming (landing page)
The landing page exposes no version or edition number for the Standards, only that they came into force on 4 April 2022. The full standards text itself was not read in this pass.Checked 2026-09-18 · source last updated 2026-05-14 · reachable
- Roles of the AGCO and iGaming Ontario Checked 2026-09-18 · reachable
- Safer gambling Checked 2026-09-18 · reachable
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Self-Exclusion and Breaks in Play
Distinguishes a break in play (one day to three months, per operator) from self-exclusion (six months, one year, five years) and from the province-wide Centralized Self-Exclusion Program. Do not conflate the three.Checked 2026-09-18 · source last updated 2026-05-14 · reachable
- Standards Checked 2026-09-18 · reachable
Alcohol and Gaming Commission of Ontario (AGCO)
- Appendix C: Independent Testing Laboratory Certification Policy Checked 2026-09-18 · reachable
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Eligibility – Prohibiting Access to Designated Groups and Player Account Management
Confirmed to contain no rule on when age must be verified relative to account activation, and nothing on what happens to an ineligible player's deposits.Checked 2026-09-18 · source last updated 2026-05-14 · reachable
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Independent Testing Labs Registered for igaming in Ontario
A 2021 news item; five years old at the check date.Checked 2026-09-18 · source last updated 2021-07-29 · reachable
- Limit Setting Features — AGCO responsibilities and resources Checked 2026-09-18 · reachable
- Registered Independent Testing Labs Checked 2026-09-18 · reachable
- Registrar's Standards for Internet Gaming — full-text export Checked 2026-09-18 · reachable
- Responsible Gaming standards for internet gaming — AGCO Checked 2026-09-18 · reachable
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Self-Exclusion and Breaks in Play — AGCO
Sets out the operator duties for Centrally Self-Excluded Persons (no new or existing account access, wagers cancelled and refunded within 24 hours with narrow exceptions, marketing stopped within 24 hours) and names iGaming Ontario as registry administrator. Term lengths are given as six months, one year and five years, but iGaming Ontario's own launch announcement for the live product adds 'a custom term' — treat the three-option list as incomplete and attribute each version.Checked 2026-09-18 · source last updated 2026-05-14 · reachable
Allmänna reklamationsnämnden (ARN)
- Allmänna — ARN's general dispute area, which covers gambling Checked 2026-09-18 · reachable
- Konsument — how to bring a consumer dispute to the Swedish National Board for Consumer Disputes Checked 2026-09-18 · reachable
- Tvisteområden — the twelve dispute areas ARN handles Checked 2026-09-18 · reachable
Australian Communications and Media Authority (ACMA)
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Online gambling services — ACMA
Timed out after 60 seconds; no content retrieved and the title is the researcher's label. ACMA is the enforcement authority for the Interactive Gambling Act and for BetStop obligations, so its absence from the verified material is a real gap in the Australian picture.Checked 2026-09-18 · uncertain
BetStop (Australian Government)
- BetStop — the National Self-Exclusion Register Checked 2026-09-18 · reachable
Betsi Cadwaladr University Health Board (NHS Wales)
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A new gambling treatment service and 24/7 helpline is going live for people across Wales
Published 31 March 2026: the source for the Wales helpline number and its 24/7 availability. It also gives referral routes, which are not crisis numbers and should not be presented as such.Checked 2026-09-18 · source last updated 2026-03-31 · reachable
Central and North West London NHS Foundation Trust
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National Gambling Clinic — Central and North West London NHS Foundation Trust
HTTP 403 to automated retrieval, re-confirmed. Because the clinic's own page could not be read, its official name is unsettled across the sources that can be read: the Gambling Commission calls it the National Problem Gambling Clinic and GambleAware's finder calls it the NHS National Gambling Clinic. Age range, geographic eligibility and referral route are unverified.Checked 2026-09-18 · bot-blocked
ConnexOntario
- Problem Gambling Support Services in Ontario — ConnexOntario Checked 2026-09-18 · reachable
Curaçao Gaming Authority
- About Us — Curaçao Gaming Authority Checked 2026-09-18 · reachable
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About Us on the legacy gamingcontrolcuracao.org domain
Returns HTTP 301 to the matching path on www.cga.cw; the same was confirmed for the root, /responsible-gaming and /contact. But the claim must be scoped to the www host: portal.gamingcontrolcuracao.org returns HTTP 200 and still serves the live licence-management portal on the legacy domain, so 'the old domain now redirects to cga.cw' is only true of www.Checked 2026-09-18 · redirected
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Announcement regarding supplier licensing and registration requirements under the LOK (24 June 2026)
States that 'A Curaçao supplier license is not required for suppliers established outside Curaçao', while foreign suppliers to CGA licensees must register with the CGA by 24 December 2026. The CGA expects the supplier registration process to open in October 2026, which is why no supplier register file appears on the licence-register page even though the duty to keep one is already in force. Text extracted locally.Checked 2026-09-18 · source last updated 2026-06-24 · reachable
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Announcement regarding the extension of provisional licences issued on 24th December 2024 (23 June 2025)
Over a year old at the check date, and it does not describe what happened after 24 December 2025 — no follow-up announcement was located. Text extracted locally.Checked 2026-09-18 · source last updated 2025-06-23 · reachable
- CGA Certification Policy — seals and certificates Checked 2026-09-18 · reachable
- CGA License Management Portal Checked 2026-09-18 · reachable
- CGA online certificate service (cert.cga.cw) Checked 2026-09-18 · reachable
- Contact — Curaçao Gaming Authority Checked 2026-09-18 · reachable
- Curaçao Gaming Authority — official website Checked 2026-09-18 · reachable
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Curaçao Gaming Authority — Online Gaming License Registry (PDF)
28 pages, 663 numbered rows. Its columns are licence number, licensee, company type, company registration number, issued, expires and status licence — there is no domain or website column, confirmed by full-text search in two independent passes. The status column is free text rather than a controlled vocabulary, and the extracted column alignment is unreliable, so no individual operator's status should be read from it. The filename encodes the publication date, so this URL changes at each update: link the register landing page for a durable link.Checked 2026-09-18 · source last updated 2026-09-16 · reachable
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Domain Management for Licensed Operators, version 1.3 (24 March 2026)
The document that explains how Curaçao ties a licence to a domain: DNS TXT verification, the opaque per-domain token behind the certificate URL, the four licence statuses with their colours, and the two seal integration options. Two sentences matter most to a consumer: 'A verified domain does not imply that the site has been approved', and, of the direct-image integration, 'The website owner/operator controls the click behaviour' — so a seal that looks right can link anywhere, and the address bar is what settles it. The fetch tool reported the content as images; the text was extracted locally and the embedded screenshots of the certificate layout could not be read.Checked 2026-09-18 · source last updated 2026-03-24 · reachable
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Enforcement Register — Curaçao Gaming Authority (PDF)
32 rows over 2 pages. The CGA states it 'currently focuses solely on actions that affect the status of a license', does not include all enforcement measures, and 'may not always be fully accurate or up to date'. Two status values are in use in the rows — 'Revoked' and 'Not extended by the CGA'; no row observed carries 'Suspended', although the header names suspension. Dated filename, so the URL changes at each update.Checked 2026-09-18 · source last updated 2026-09-14 · reachable
- FAQs — CGA License Management Portal Checked 2026-09-18 · reachable
- Getting a Gaming License — CGA License Management Portal Checked 2026-09-18 · reachable
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Land-based casino registry — Curaçao Gaming Authority (PDF)
Fetched in the independent verification pass, closing a gap the first pass left open. Columns are licensee number, licensee, casino operator, hotel name, casino name, issued, expires and status, and status values include 'Assessment in progress'. Licence numbers use a different scheme from the online register. It contains no domain column either — the no-domain finding holds across all four published register files. Dated filename.Checked 2026-09-18 · source last updated 2026-07-28 · reachable
- Landsverordening op de kansspelen (National Ordinance on Games of Chance) — Dutch original Checked 2026-09-18 · reachable
- Licence conditions index — CGA License Management Portal Checked 2026-09-18 · reachable
- License register — Curaçao Gaming Authority Checked 2026-09-18 · reachable
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List of Certificate Holders according to article 5.17 of the National Ordinance on Games of Chance (LOK) (PDF)
12 rows, with the purposes in use being 'Test Labs' and 'Alternative Dispute Resolution' — this is the list a player uses to check that an ADR body an operator points them to is actually CGA-certified. Column alignment is badly skewed in extraction, so purposes and dates cannot be reliably matched to individual holders, and the file contains at least one typographical error. Dated filename, so the URL changes at each update.Checked 2026-09-18 · source last updated 2026-08-31 · reachable
- National Ordinance on Games of Chance (LOK) — official English translation Checked 2026-09-18 · reachable
- Online Gaming — Regulation Checked 2026-09-18 · reachable
- Online Gaming Legislation — Curaçao Gaming Authority Checked 2026-09-18 · reachable
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Player Complaints Policy Guidelines, version 1.1 (18 June 2025)
The clearest official statement that the CGA is not a player redress body: 'The CGA will not resolve or make decisions on any player complaints' and 'the CGA does not mediate in individual disputes'. It sets the operator-first, then CGA-certified-ADR route, with the operator bearing all ADR costs, and states that once an ADR process is completed it cannot be restarted with a different ADR entity. Text was extracted locally because the fetch tool could not read the PDF text layer.Checked 2026-09-18 · source last updated 2025-06-18 · reachable
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Public announcement and warning regarding unauthorised domains (29 January 2026)
Describes a genuine seal as 'a green box displaying the letters CGA in white' which, when clicked, 'links directly to the official licence certificate hosted on https://cert.cga.cw/'. The warning names specific unlicensed domains; those are deliberately not reproduced here. The CGA publishes a stream of such warnings through its portal.Checked 2026-09-18 · source last updated 2026-01-29 · reachable
- Publications index — CGA License Management Portal Checked 2026-09-18 · reachable
- Responsible Gaming — Curaçao Gaming Authority Checked 2026-09-18 · reachable
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Termination of the Certificate of Operation (the Orange Seal) on 15th October 2025
Fetched in the independent verification pass, which found it after the first pass missed it. It dates the end of the orange-seal transition to 15 October 2025, states that displaying an orange seal after that date puts an operator in breach of Curaçao law, and says in the CGA's own voice that 'All former sublicensees have now had their license applications Granted, Approved, or Rejected.' It is one of only two official touchpoints for the sub-licence vocabulary and it does not narrate the historic master-licence model.Checked 2026-09-18 · source last updated 2025-09-25 · reachable
DCMS (UK Government)
- Government response to the consultation on the minimum age to play National Lottery games Checked 2026-09-18 · source last updated 2020-12-08 · reachable
Department for Culture, Media and Sport (GOV.UK)
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Statutory gambling levy — GOV.UK publication
Published 18 December 2025, updated 26 March 2026. Sets out how levy funding is split between treatment, prevention and research. It says nothing about GambleAware, so it cannot be cited for that charity's status or closure.Checked 2026-09-18 · source last updated 2026-03-26 · reachable
Department of Social Services (Australian Government)
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Gambling reforms — Department of Social Services
The connection was reset (ECONNRESET) on every attempt, so nothing was read: the title above is the researcher's label, not a title read from the page. This is the source for Australia's National Consumer Protection Framework measures and their commencement dates, all of which are therefore unverified here. Published as a record of what could not be retrieved, not as a supported citation.Checked 2026-09-18 · bot-blocked
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Information about online gambling regulation — Department of Social Services
Connection reset (ECONNRESET), the third failed fetch on the same government host — nothing was read and the title is the researcher's label. Recorded so the gap in the Australian material is visible rather than silently filled from secondary sources.Checked 2026-09-18 · bot-blocked
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National Consumer Protection Framework for Online Wagering — National Policy Statement
The request timed out after 60 seconds and no content was retrieved, so neither the page's existence nor its contents are confirmed here; the title is the researcher's label. It is the authoritative list of the framework's measures, including anything about deposit limits, activity statements and cooling-off periods — none of which may be stated from this research.Checked 2026-09-18 · uncertain
EUR-Lex (Publications Office of the European Union)
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Directive (EU) 2015/849 on the prevention of the use of the financial system for money laundering or terrorist financing (Fourth Anti-Money Laundering Directive)
Returned an empty body to the fetcher; two further URL forms of the same directive (HTML and PDF views) failed identically. Nothing from the EU AML Directives is verified — do not cite article numbers, the gambling-services definition, the member-state exemption or any EU threshold.Checked 2026-09-18 · js-only
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Regulation (EU) 2024/1624 on the prevention of the use of the financial system for money laundering or terrorist financing
Resolves but returns an empty JavaScript shell with no extractable text; a second URL form for the same regulation behaved identically. Nothing from the EU AML Regulation is verified: do not state whether gambling providers are obliged entities, do not state any EU threshold, and do not state an application date.Checked 2026-09-18 · js-only
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Regulation (EU) 2024/3228 (repeal of the Online Dispute Resolution Regulation)
Returned empty content to the fetcher; three URL forms were attempted and all behaved the same way. The regulation's operative articles and dates are known by reference only and must not be quoted.Checked 2026-09-18 · js-only
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Summary: Preventing abuse of the financial system for money laundering and terrorism purposes (from 2027)
Returned an empty document to the fetcher. No plain-language EU position may be taken from it.Checked 2026-09-18 · js-only
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Summary: Preventing abuse of the financial system for money laundering and terrorism purposes (from 2027) – member states' mechanisms
Returned an empty body to the fetcher.Checked 2026-09-18 · js-only
European Commission
- Dispute resolution bodies (Consumer Redress in the EU) Checked 2026-09-18 · reachable
- Site relocation – Consumer Redress in the EU Checked 2026-09-18 · reachable
European Parliament
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Parliamentary question E-001659/2022 – Exemptions for gambling services
Returned an empty body to the fetcher; its content is unverified.Checked 2026-09-18 · js-only
Federal Trade Commission
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Fake Prize, Sweepstakes, and Lottery Scams
United States consumer guidance about prize and sweepstakes advance-fee fraud, including invented-authority names. Applying it to online casino withdrawals is interpretation and must be labelled as such.Checked 2026-09-18 · source last updated 2025-09 · reachable
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ReportFraud.ftc.gov (fraud reporting service)
Loaded but returned a JavaScript-only shell with no readable content, so the intake form and its geographic scope are unverified. The destination is named on the FTC consumer page that was read successfully.Checked 2026-09-18 · js-only
Financial Action Task Force (FATF)
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Explanatory materials on Recommendations 18 and 23 (PDF)
HTTP 403 Forbidden; the PDF was never retrieved.Checked 2026-09-18 · bot-blocked
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Guidance on the Risk-Based Approach for Casinos
HTTP 403 Forbidden to automated access on every attempt by both analysts; no body was retrieved. Nothing from FATF is verified anywhere in this research, so no FATF rule, recommendation number, threshold or adoption date may be stated. The source is listed because a reader may open it in a browser.Checked 2026-09-18 · bot-blocked
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Risks of gaming and gambling (2026 news item)
HTTP 403 Forbidden; no body retrieved. The 2026 gaming-and-gambling risk indicators are unverified and must not be described.Checked 2026-09-18 · bot-blocked
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The FATF Recommendations (PDF)
HTTP 403 Forbidden; the PDF was never retrieved. The text of Recommendation 22 on casinos, and any threshold figure or currency in it, are unverified and must not be written.Checked 2026-09-18 · bot-blocked
Forbrugerombudsmanden
- Consumer Ombudsman — English information on complaining about marketing Checked 2026-09-18 · reachable
GAMSTOP
- About | Gamstop Online Checked 2026-09-18 · reachable
- Gamstop Online — national online self-exclusion scheme homepage Checked 2026-09-18 · reachable
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Participating companies | Gamstop Online
A static alphabetical list with no search control and no query-string parameter: use the browser's own find-in-page. It is not a licence register — presence on it is an integration fact, not a regulatory endorsement, and the list goes stale between updates.Checked 2026-09-18 · source last updated 2026-08-05 · reachable
- Terms of Use | Gamstop Online Checked 2026-09-18 · reachable
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What is self-exclusion? — GAMSTOP help centre article
Returned HTTP 403 Forbidden to automated requests and the body was not retrieved. This is the page that would settle the discrete self-exclusion durations, any activation delay and post-expiry retention; until a human opens it in a browser, none of those are stated here.Checked 2026-09-18 · bot-blocked
GamCare
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Blocking software — GamCare self-help
HTTP 403 to automated retrieval, as with every other GamCare path tried — site-wide bot protection, not a dead page. Because it could not be read, no blocking-tool names from GamCare are usable; the only officially named tool in this research comes from the Gambling Commission's own page.Checked 2026-09-18 · bot-blocked
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GamCare homepage — support for anyone affected by gambling harms
HTTP 403 to automated retrieval, independently reproduced. Every GamCare fact used anywhere in this research is therefore second-hand, from the Gambling Commission, the NHS and GambleAware: helpline hours, channel availability, current commissioner and the Wales position could not be confirmed on GamCare's own authority.Checked 2026-09-18 · bot-blocked
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Talk to us now — GamCare helpline and live chat
HTTP 403, the second GamCare path refused, which shows the blocking is site-wide rather than a dead page. The contact routes and their hours could not be read here.Checked 2026-09-18 · bot-blocked
GambleAware
- GambleAware homepage — gambling harm support Checked 2026-09-18 · reachable
- GambleAware statement on the new statutory gambling harms system and the future of the charity Checked 2026-09-18 · reachable
- Get help now — GambleAware Checked 2026-09-18 · reachable
- Service finder results — all GambleAware support providers Checked 2026-09-18 · reachable
- Support in your area — GambleAware service finder Checked 2026-09-18 · reachable
- The National Gambling Support Network — GambleAware Checked 2026-09-18 · reachable
Gamblers Anonymous Great Britain
- Gamblers Anonymous Great Britain Checked 2026-09-18 · reachable
Gambling Commission
- About us — Gambling Commission Checked 2026-09-18 · reachable
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Age, ID and financial verification (guide for the public and players)
Four years old at the check date and predates the 2024–2025 GB financial risk check developments.Checked 2026-09-18 · source last updated 2022-04-13 · reachable
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AML/CTF casino casework trends: October 2025
The page sets out roughly eleven casework failings. Any summary drawn from it must not imply it reproduces the regulator's complete list.Checked 2026-09-18 · source last updated 2025-10-03 · reachable
- Anti-money laundering (licensees and businesses hub) Checked 2026-09-18 · reachable
- Anti-money laundering bodies and organisations Checked 2026-09-18 · reachable
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Anti-money laundering legislation
Independently reproduced internal inconsistency: this page lists the Proceeds of Crime Act 2002, the Terrorism Act 2000, the Gambling Act 2005 and the LCCP, and does not mention the Money Laundering Regulations 2017 at all.Checked 2026-09-18 · source last updated 2024-11-12 · reachable
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Anti-money laundering responsibilities for all other gambling businesses
The page says nothing about whether the Money Laundering Regulations 2017 apply to non-casino licensees, in either direction.Checked 2026-09-18 · source last updated 2026-08-03 · reachable
- Anti-money laundering responsibilities for remote and non-remote casinos Checked 2026-09-18 · reachable
- Applying for Test House approval Checked 2026-09-18 · reachable
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Approved alternative dispute resolution (ADR) providers
Over a year and a half stale at the check date, and the list is volatile — the page already records one removal. It sits in the licensees-and-businesses section, not the consumer section, and the consumer-facing ADR page does not link to it. The page renders one entity as 'ADR group'; reproduce names as the page prints them.Checked 2026-09-18 · source last updated 2025-01-15 · reachable
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Approved Test Houses
Conflicts with the Commission's own test house dataset: the two published lists have materially different memberships and nothing on either page establishes precedence. Neither list may be published as definitive, and no total number of approved GB test houses may be given.Checked 2026-09-18 · source last updated 2026-03-02 · reachable
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Become an approved Alternative Dispute Resolution (ADR) provider
States that CTSI took over approving gambling ADR providers from April 2026. Where CTSI publishes the approved list was not located and must not be guessed.Checked 2026-09-18 · source last updated 2026-03-05 · reachable
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Block gambling payments with your bank
Stale for a fast-moving subject: roughly 19 months old at the date checked, and bank product features change. Present the eleven named banks as 'as listed by the Commission on 25 February 2025', never as current fact. It is an information page, not a tool — there is no search interface.Checked 2026-09-18 · source last updated 2025-02-25 · reachable
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Blog: Key issues and our expectations concerning account withdrawals
A blog post by the Chief Executive — regulator commentary, not a rule. The "around 2,000 complaints a year about delays to withdrawals" figure is two years old at the check date. When quoting, keep the full sentence, which ends "...should have sought that information earlier if needed".Checked 2026-09-18 · source last updated 2024-07-18 · reachable
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Commission to introduce Financial Risk Assessments in staged approach
GB affordability checks are not a settled regime: this announces a staged approach with the timetable to be confirmed after industry engagement and no enforcement for failure to act in the early stages. The stage-one threshold given applies to players aged 25 and over; whether a lower figure applies to 18 to 24 year olds is unverified.Checked 2026-09-18 · source last updated 2026-07-07 · reachable
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Commission urges operators to review when customer identity checks are made
Published 21 June 2017 — this predates licence condition 17.1.1 (May 2019) and is the compliance finding that led to the rule. Present it historically, not as current guidance.Checked 2026-09-18 · source last updated 2024-11-14 · reachable
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Complain about a gambling business
Carries the Commission's own sentence: 'We do not resolve or make decisions on complaints regarding gambling-related transactions.'Checked 2026-09-18 · source last updated 2023-09-20 · reachable
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Complain about an Alternative Dispute Resolution provider
States that the Commission 'can't get involved with the ADR provider's decision or ask them to reconsider', and names the Chartered Trading Standards Institute as the government-appointed authority for approving and overseeing ADR bodies under the Digital Markets, Competition and Consumers (DMCC) Act 2024. That sits alongside the older approved-providers page (last updated 15 January 2025), which calls the Commission 'the designated competent authority for gambling' under the 2015 ADR Regulations. The two pages cite different instruments of different vintage; do not write either role as a flat present-tense fact.Checked 2026-09-18 · source last updated 2026-05-19 · reachable
- Complaints — routes published by the Gambling Commission Checked 2026-09-18 · reachable
- Complaints and disputes – 2. Defining complaints and disputes Checked 2026-09-18 · source last updated 2021-01-21 · reachable
- Complaints and disputes – 3. Complaints handling requirements Checked 2026-09-18 · source last updated 2021-07-14 · reachable
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Complaints and disputes – 4. Time limits and escalation of complaints
Time limits protect the process, not the outcome: a minimum window to raise a complaint is not a promise of a decision by any date.Checked 2026-09-18 · source last updated 2021-07-14 · reachable
- Complaints and disputes – 6. Information to customers Checked 2026-09-18 · source last updated 2021-01-21 · reachable
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Complaints and disputes – 7. Information we require
Sets out what operators must report; it does not say what the Commission does with the reports.Checked 2026-09-18 · source last updated 2023-06-21 · reachable
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Complaints and disputes: procedural information, provision and reporting — 5. ADR requirements
The load-bearing qualifier most secondary sources drop: the eight weeks run 'taking into account any times that the clock on the time period may have been paused'. ADR must be free to the customer, and outcomes are binding only where the licensee's terms so provide and the customer agrees — the guidance says licence holders 'may' include such terms.Checked 2026-09-18 · source last updated 2026-05-13 · reachable
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Complaints and disputes: procedural, information provision and reporting requirements (guidance index)
Published 1 December 2020.Checked 2026-09-18 · source last updated 2021-06-07 · reachable
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Display of licensed status: technical requirements
Gives the exact footer wording a consumer should look for, and explains why footers show a short account number: it is 'the first block of 6 digits, removing any leading zeros' where they exist. The Commission also states the footer link must go to the licensee's own register record, not to the register's home or landing page.Checked 2026-09-18 · source last updated 2021-06-11 · reachable
- Download the register of gambling businesses Checked 2026-09-18 · reachable
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Emerging money laundering and terrorist financing risks from April 2025
The consumer-facing assertions drawn from this page were not independently re-fetched in the verification pass and should be re-read before being quoted. The acronym "ARC" is used on the page without being expanded; do not expand it.Checked 2026-09-18 · source last updated 2025-04-08 · reachable
- Escalating to an Alternative Dispute Resolution (ADR) Checked 2026-09-18 · source last updated 2025-08-19 · reachable
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Free multi operator and national self-exclusion schemes
The freshest GB page in this set. Lists the sector schemes and their joining routes, including the telephone numbers. Two points the verification pass insisted on: the bingo scheme's own name is BISES (Bingo Industry Self-Exclusion Scheme), and betting-shop self-exclusion is area-based, not national in the way GAMSTOP Online is. Durations for the land-based schemes are not stated.Checked 2026-09-18 · source last updated 2026-09-07 · reachable
- Full register of gambling businesses, page 2 Checked 2026-09-18 · reachable
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Gambling and young people
Gives the general minimum age as 18 with the Commission's own hedge 'In most cases' — that hedge is what signals the product-by-product variation and should be preserved.Checked 2026-09-18 · source last updated 2021-06-03 · reachable
- Gambling Commission — official website Checked 2026-09-18 · reachable
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Gambling Commission money laundering risk assessment 2026 published
The notice describes the assessment as an update to the 2023 publication; it does not use the word "supersedes". It carries no per-sector risk ratings.Checked 2026-09-18 · source last updated 2026-07-30 · reachable
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Gambling regulation and the General Data Protection Regulation (GDPR)
The five-year wording uses the modal "should" and is about regulatory-compliance data generally — it is not a statement that operators must keep identity documents for five years. The page does not designate the data controller for operator-held customer data.Checked 2026-09-18 · source last updated 2025-01-10 · reachable
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Guidance to licensing authorities – Part 21: Protection of children and young persons
Read only in part during the original research.Checked 2026-09-18 · source last updated 2023-06-14 · reachable
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Guidance to licensing authorities — Part 16: Age restrictions
Guidance to licensing authorities, so land-based in focus. It confirms a minimum age of 18 for category A, B and C machines and states there is 'no minimum age for players of category D machines'. It gives no age figures for the National Lottery, society lotteries, football pools, casino, betting, bingo or remote gambling.Checked 2026-09-18 · source last updated 2023-09-14 · reachable
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Handling complaints and Alternate Dispute Resolution (ADR) (guidance for licensees)
Five years old at the check date.Checked 2026-09-18 · source last updated 2021-06-11 · reachable
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How long does it take to complete ID checks?
Five years old at the check date. The page states no timescale can be given, so there is no official service level for completing identity checks, and it does not say what to do if checks stall.Checked 2026-09-18 · source last updated 2021-06-14 · reachable
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How to complain about a gambling business
Sets the eight-week window for the operator to resolve a complaint. It also references the third-party tool Resolver while noting 'the Gambling Commission isn't involved in how Resolver's services work'.Checked 2026-09-18 · source last updated 2023-09-20 · reachable
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How we tackle illegal gambling
Carries the single most quotable line for a consumer page: 'A gambling licence issued in another country does not permit an operator to provide gambling to consumers in Great Britain.' It also records the prosecution split — the Commission can institute criminal proceedings in England and Wales, while in Scotland prosecution rests with the Crown Office and Procurator Fiscal Service.Checked 2026-09-18 · source last updated 2025-09-18 · reachable
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Identity verification (guidance for licensees and businesses)
Over four years old at the check date. The verification pass found the 12-month / 30-day unverified-account rule is also conditional on repeated verification attempts, an attempt to return funds to the original payment method, and fees set out in the operator's terms — do not state the 12-month and 30-day figures alone.Checked 2026-09-18 · source last updated 2022-02-15 · reachable
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Illegal online gambling – Phase 1: exploring consumer pathways into using illegal gambling websites – Executive summary
Regulator research, not consumer guidance. Its central finding is that apparent credibility stops people questioning licensing at all, and that some users did not know they had used illegal sites.Checked 2026-09-18 · source last updated 2025-09-18 · reachable
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Illegal online gambling: consumer engagement and trends – Identifying illegal gambling websites
Published 25 September 2025. This describes the regulator's own methodology for identifying illegal sites; it is not a consumer checklist and contains no logo or seal guidance.Checked 2026-09-18 · source last updated 2025-10-31 · reachable
- LCCP 3.3.4 – Remote time-out facility (licence condition) Checked 2026-09-18 · reachable
- LCCP 3.5.3 – Self-exclusion, remote social responsibility code Checked 2026-09-18 · reachable
- LCCP 3.5.4 – Self-exclusion, remote ordinary code Checked 2026-09-18 · reachable
- LCCP 5.1.12 – Direct marketing preferences (licence condition) Checked 2026-09-18 · reachable
- LCCP condition 3.5.5 — Remote multi-operator self-exclusion (social responsibility code) Checked 2026-09-18 · reachable
- LCCP condition 8.1.1 — Display of licensed status: remote operators Checked 2026-09-18 · reachable
- LCCP licence condition 12.1.1 – Anti-money laundering: Prevention of money laundering and terrorist financing Checked 2026-09-18 · reachable
- LCCP licence condition 17.1.1 – Customer identity verification Checked 2026-09-18 · reachable
- LCCP licence condition 6.1.1 – Complaints and disputes Checked 2026-09-18 · reachable
- LCCP online — licence conditions and codes of practice in full Checked 2026-09-18 · reachable
- LCCP Section 17 – Customer identity verification (conditions index) Checked 2026-09-18 · reachable
- LCCP Section 3 — Protection of children and other vulnerable persons Checked 2026-09-18 · reachable
- LCCP social responsibility code provision 3.2.1 – Casinos SR code (access to gambling by children and young persons) Checked 2026-09-18 · reachable
- LCCP social responsibility code provision 3.2.11 – remote SR code (age verification) Checked 2026-09-18 · reachable
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Licence activities — the types of gambling licence
Lists the licence types, each split into remote and non-remote. It does not define which conduct triggers a licensing requirement in law and does not discuss combined operating licences.Checked 2026-09-18 · source last updated 2025-02-19 · reachable
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Licence conditions and codes of practice (LCCP)
Over five years stale at the check date. It gives no statutory basis, no section references, and does not distinguish licence conditions from codes of practice.Checked 2026-09-18 · source last updated 2021-06-09 · reachable
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Licensing objectives
All three licensing objectives appear in full on the page. An earlier record that two were truncated was an artefact of the first extraction, not a property of the page.Checked 2026-09-18 · source last updated 2026-04-16 · reachable
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Make sure that the gambling business is licensed
Six years stale at the check date. It contains none of the crypto, credit-card or non-sterling 'red flags' that search-engine summaries attribute to the Commission — do not cite it for those.Checked 2026-09-18 · source last updated 2020-09-18 · reachable
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New age and identity verification rules – changes to the LCCP from Tuesday 7 May
Published 3 May 2019. This is a news article describing a change, not the current consolidated rule. The verification pass could not reproduce any mention of a previous 72-hour verification window on this page; that detail must not be attributed to it.Checked 2026-09-18 · source last updated 2021-08-27 · reachable
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New rules boosting safety and consumer choice (Gambling Commission news)
Regulator's own announcement (article dated 1 May 2024, last updated 31 January 2025) of changes including the autoplay position. Its dating is the reason the RTS 13 autoplay wording is recorded as an unresolved conflict rather than a settled point.Checked 2026-09-18 · source last updated 2025-01-31 · reachable
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New standards for complaints processes in gambling industry
Eight years old at the check date; historical context rather than current guidance.Checked 2026-09-18 · source last updated 2018-10-01 · reachable
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Online slots stake limit guidance
The only confirmed, dated, legally grounded online slots stake figures in this research, and they apply to online slots in Great Britain only — not to roulette, blackjack or any other jurisdiction. The statutory instrument number behind the limit was not verified; only its title.Checked 2026-09-18 · source last updated 2025-06-16 · reachable
- Opening accounts (guide for the public and players, print view) Checked 2026-09-18 · reachable
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Opening accounts with a gambling business
Confirms the Commission itself tells consumers they may search the public register by 'the company's name, or the name of the website or app', which matches the register's own domain-name search field.Checked 2026-09-18 · source last updated 2023-08-26 · reachable
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Organisations that can help — Gambling Commission
Recently updated but carries at least one description the levy transition has overtaken: it still calls the National Problem Gambling Clinic jointly commissioned by GambleAware and NHS England, and its name for the clinic differs from both the trust's and GambleAware's. Numbers are printed here as the Commission prints them, including non-standard spacing. Samaritans appears as a general crisis line, not a gambling service.Checked 2026-09-18 · source last updated 2026-05-06 · reachable
- Our approach to preventing money laundering Checked 2026-09-18 · reachable
- Public register (public and players section) Checked 2026-09-18 · reachable
- Public register of gambling businesses, personal licences, premises and regulatory actions Checked 2026-09-18 · reachable
- Public Register of licensees, premises and regulatory actions — digital service Checked 2026-09-18 · reachable
- Register of gambling businesses – full list Checked 2026-09-18 · reachable
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Register of gambling businesses (search)
The search field is labelled 'Search by business name, trading name, domain name or account number', so domain search is officially supported. Two caveats the register states or demonstrates itself: 'Domain names and trading names are provided by the gambling business' — the domain list is self-reported, not compiled by the regulator — and no Commission page defines what the status values (Active, Expired, Forfeited, Lapsed, Pending, Revoked, Surrendered, Suspended) actually mean. The search is form-driven: there is no link that runs it for you.Checked 2026-09-18 · source last updated 2026-09-18 · reachable
- Regulatory actions register Checked 2026-09-18 · reachable
- Remote gambling and software technical standards – 1. Introduction Checked 2026-09-18 · reachable
- Remote gambling and software technical standards – 2. Definition of terms Checked 2026-09-18 · reachable
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Remote gambling and software technical standards — index of RTS 1 to 17
The index that shows how the individual RTS sections fit together and which ones exist; the substantive requirements are on the individual pages.Checked 2026-09-18 · source last updated 2025-10-31 · reachable
- Remote gambling and software technical standards (guide landing page) Checked 2026-09-18 · reachable
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RTS 12 – Financial limits (Remote gambling and software technical standards)
The GB source for deposit-limit mechanics, including the asymmetry that matters to players: a decrease applies immediately while an increase is delayed. Everything here is Great Britain only and must be attributed to it.Checked 2026-09-18 · source last updated 2025-10-31 · reachable
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RTS 13 – Time requirements and reality checks
Served from a /manual/ path while the neighbouring RTS pages sit under /standards/ — check the link still resolves before each publication. It requires a reality-check facility with a default at the minimum of the offered range but pins no interval in minutes: any page stating a fixed national interval is inventing it. Its autoplay-acknowledgement wording sits awkwardly beside the Commission's later autoplay ban and is recorded here as an unresolved conflict.Checked 2026-09-18 · source last updated 2025-01-21 · reachable
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RTS 14 – Responsible product design
The freshest of the RTS pages read. It carries minimum game-cycle speeds but no mandatory break in play for online slots — do not claim GB requires one — and no commencement date was found for the non-slot casino minimum.Checked 2026-09-18 · source last updated 2026-01-12 · reachable
- RTS 3 – Rules, game descriptions and the likelihood of winning Checked 2026-09-18 · reachable
- RTS 7 – Generation of random outcomes Checked 2026-09-18 · reachable
- Safer Gambling — Gambling Commission Checked 2026-09-18 · reachable
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Self-exclusion — Gambling Commission guidance for the public
Distinguishes the online scheme from the area- and sector-scoped land-based multi-operator schemes, which it does not name. This refreshed page writes the online scheme's name as 'GAMSTOP ONLINE', while other Commission pages and this register still use 'GAMSTOP' — check the current branding before publication.Checked 2026-09-18 · source last updated 2026-03-27 · reachable
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Self-exclusion in social responsibility — Gambling Commission guidance for licensees
Thin and visibly stale — last updated 18 June 2021, over five years old at the date checked. The operative wording is in the individual LCCP condition pages, which are the better citation.Checked 2026-09-18 · source last updated 2021-06-18 · reachable
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Self-exclusion with GAMSTOP — Gambling Commission
Stale, and it conflicts with the LCCP: this page says 'All gambling businesses must participate in this scheme', while social responsibility code provision 3.5.5 applies to remote licences subject to a nine-item exception list. The conflict is recorded, not resolved — describe the LCCP scope and note the exceptions rather than publishing either version as settled.Checked 2026-09-18 · source last updated 2021-02-01 · reachable
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Summer 2023 consultation response – Strengthening age verification in premises
Records the move from Think 21 to Think 25, in force 30 August 2024. Casinos are within scope of the change, confirmed on a targeted re-fetch.Checked 2026-09-18 · source last updated 2024-05-01 · reachable
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Taking your complaint to an Alternative Dispute Resolution (ADR) provider
This consumer page carries no link to the Commission's list of approved ADR providers — it routes the consumer via the operator, which 'should be able to tell you which ADR provider to use'. It also records what ADR will not take: customer service issues, and refusal to accept a bet or a customer's custom.Checked 2026-09-18 · source last updated 2026-05-15 · reachable
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Tell us something in confidence
This is the route for information the Commission uses for regulation. It is not a route to get money back.Checked 2026-09-18 · source last updated 2024-09-20 · reachable
- Tell us something in confidence — confidential reporting service Checked 2026-09-18 · reachable
- Test house dataset (public register datasets) Checked 2026-09-18 · reachable
- Test Houses (guide) Checked 2026-09-18 · reachable
- test-houses.csv – test house dataset download Checked 2026-09-18 · reachable
- Testing strategy for compliance with remote gambling and software technical standards – 1. Summary Checked 2026-09-18 · reachable
- Testing strategy for compliance with remote gambling and software technical standards – 2. Approach Checked 2026-09-18 · reachable
- Testing strategy for compliance with remote gambling and software technical standards – 3. Procedure for testing Checked 2026-09-18 · reachable
- Testing strategy for compliance with remote gambling and software technical standards – 4. Annual games testing Checked 2026-09-18 · reachable
- The 2023 money laundering and terrorist financing risks within the British gambling industry – Introduction Checked 2026-09-18 · reachable
- The 2026 money laundering and terrorist financing risks within the British gambling industry Checked 2026-09-18 · reachable
- The money laundering and terrorist financing risks within the British gambling industry – 1. Executive summary Checked 2026-09-18 · reachable
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The prevention of money laundering and combating the financing of terrorism – 1.4 The role of the Gambling Commission
URL recorded exactly as fetched. This subsection was served under aChecked 2026-09-18 · source last updated 2025-10-22 · reachable
/manual/prefix while sibling subsections are cited under/guidance/. Both resolve and the alias is not a dead link, but the verifier recommended the/guidance/form for durability; that form was not captured as a fetched URL, so the alias is what is recorded here. -
The prevention of money laundering and combating the financing of terrorism – 6.10 Identification and verification
Observed staleness in the official text: this current fifth-edition page still contains a passage referring to the superseded 2003 Regulations, although the operative framework throughout the rest of the guidance is the 2017 Regulations. Single-pass extractions from this page proved unreliable.Checked 2026-09-18 · source last updated 2025-10-22 · reachable
- The prevention of money laundering and combating the financing of terrorism – 6.17 Requirements to cease transactions or terminate relationship Checked 2026-09-18 · source last updated 2025-10-22 · reachable
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The prevention of money laundering and combating the financing of terrorism – 6.2 Risk-based customer due diligence and risk profiling
URL recorded exactly as fetched, under theChecked 2026-09-18 · source last updated 2025-10-22 · reachable
/manual/alias; the page's own canonical breadcrumb points into/guidance/. -
The prevention of money laundering and combating the financing of terrorism – 6.4 Customer due diligence measures
Fifth edition (Revision 5), published 13 November 2020. This guidance is addressed to remote and non-remote casino operators, not to every gambling licensee.Checked 2026-09-18 · source last updated 2025-10-22 · reachable
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The prevention of money laundering and combating the financing of terrorism – 6.5 Timing of verification
The page does not use the labels "on-entry approach" or "threshold approach"; those sit in adjacent sections.Checked 2026-09-18 · source last updated 2025-10-22 · reachable
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The prevention of money laundering and combating the financing of terrorism – 6.7 Enhanced customer due diligence and enhanced ongoing monitoring
Source of funds and source of wealth sit in the enhanced tier and are risk-triggered, not universal. Independently confirmed: the page does not say what happens if enhanced due diligence cannot be completed.Checked 2026-09-18 · source last updated 2025-10-22 · reachable
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The prevention of money laundering and combating the financing of terrorism – 6.8 Threshold approach
Live conflict: this page states the casino threshold as €2,000 while legislation.gov.uk's revised text of the same provision states £2,000. Both were fetched on the same day by two analysts and the conflict was reproduced. Do not publish either figure as settled.Checked 2026-09-18 · source last updated 2025-10-22 · reachable
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The prevention of money laundering and combating the financing of terrorism – 8.14 Tipping off or prejudicing an investigation
The page states no maximum penalty. Its offence set also includes section 342 of the Proceeds of Crime Act (prejudicing an investigation), not only section 333A. This is why an operator may be legally unable to explain a delay.Checked 2026-09-18 · source last updated 2026-02-10 · reachable
- The prevention of money laundering and combating the financing of terrorism – 8.2 What is meant by knowledge and suspicion Checked 2026-09-18 · reachable
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The prevention of money laundering and combating the financing of terrorism – Part 6: Customer due diligence (contents)
Contents page only — it carries no substantive wording and should not be cited for any rule. It confirms the guidance is the fifth edition (Revision 5).Checked 2026-09-18 · source last updated 2025-10-22 · reachable
- The prevention of money laundering and combating the financing of terrorism – Part 8: Suspicious activities and reporting (contents) Checked 2026-09-18 · reachable
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The prevention of money laundering and combating the financing of terrorism (guidance for casino operators)
Fifth edition (Revision 5), published 13 November 2020. No statement that the guidance is HM Treasury-approved was visible on the page; do not assert that it is.Checked 2026-09-18 · source last updated 2025-10-22 · reachable
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Types of lotteries and their regulations
Visibly stale: it still says the National Lottery age limit 'has recently been changed' to 18, five years on. The figure 18 is confirmed; the framing is not usable verbatim. Search-engine summaries still return the superseded figure of 16 for the National Lottery.Checked 2026-09-18 · source last updated 2021-06-18 · reachable
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Unlicensed gambling: our approach to tackling unlicensed gambling
The regulator's own blog, by Chief Executive Andrew Rhodes, dated 21 October 2024. Listed for completeness: no claim in the research rests on it, and it is not a third-party news source.Checked 2026-09-18 · source last updated 2024-10-21 · reachable
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Upcoming changes to The Money Laundering Regulations 2017
Notice of changes in force 30 June 2026, including the conversion of the casino threshold from euros to sterling. The notice does not print the amending instrument's number; that was identified separately from legislation.gov.uk as S.I. 2026/621.Checked 2026-09-18 · source last updated 2026-06-09 · reachable
- Updated Test House Framework – what this means for operators Checked 2026-09-18 · reachable
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View playing history and restrict or block gambling activity
The only device-blocking product named by an official regulator page reached in this research (GamBan). GamCare's own blocking-software page returned 403, so no further tool names are verified from any source here.Checked 2026-09-18 · source last updated 2024-11-12 · reachable
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What type of documents can I be asked to provide?
Six years old at the check date. Its key line — that the Commission does not say which types of information gambling businesses should ask for — means there is no official list of accepted documents; any "documents you will need" list is industry practice, not regulation.Checked 2026-09-18 · source last updated 2020-09-21 · reachable
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Why do I need to provide ID?
Not independently re-fetched in the verification pass.Checked 2026-09-18 · source last updated 2022-04-13 · reachable
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Why gambling businesses ask for selfies
Six years old at the check date and not independently re-fetched in the verification pass.Checked 2026-09-18 · source last updated 2020-09-21 · reachable
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Why gambling businesses want to know about your finances
Predates the GB financial-risk-check policy developments of 2024–2025, which were not verified in this research. The page states no Commission-set deposit or loss threshold and does not say what happens if a customer declines.Checked 2026-09-18 · source last updated 2022-01-13 · reachable
Gambling Supervision Commission
- About the Isle of Man GSC Checked 2026-09-18 · reachable
- AML/CFT Guidance Checked 2026-09-18 · reachable
- AML/CFT Legislation Checked 2026-09-18 · reachable
- Approved Businesses Checked 2026-09-18 · reachable
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Current OGRA Licence Holders (XLSX)
The downloadable version of the register. It has no domain column and no expiry column, so it cannot answer whether a website is licensed; use the web register for that. The filename embeds the update date, so this URL changes at every update and must not be treated as stable.Checked 2026-09-18 · source last updated 2026-09-16 · reachable
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Former Online Gambling Licence Holders
Covers cessations from 1 January 2020 onward only; earlier enquiries are directed to a GSC mailbox. The only termination statuses that appear are Surrendered and Cancelled.Checked 2026-09-18 · source last updated 2026-09-16 · reachable
- Gambling Supervision Commission – gambling (home) Checked 2026-09-18 · reachable
- GSC Anti-Money Laundering Checked 2026-09-18 · reachable
- GSC Complain about a licence holder Checked 2026-09-18 · reachable
- GSC Complaint Form Checked 2026-09-18 · reachable
- GSC Enforcement Checked 2026-09-18 · reachable
- GSC Licensing Division Checked 2026-09-18 · reachable
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GSC Online Gambling Licence Holders
The primary consumer tool, and the only place the GSC publishes website domains alongside licensees. It has no search, no filter and no working query-string deep link: a test query string was fetched and returned the full unfiltered list. Domains are listed only where a licence holder is actively offering services to the public, so a missing domain proves nothing. A site defect worth knowing: the per-supplier Software List links are titled Approved Software Register but point to an August 2025 copy of this same licence-holder register.Checked 2026-09-18 · source last updated 2026-09-16 · reachable
- GSC Public Statements Checked 2026-09-18 · reachable
- GSC Responsible Gambling Information Checked 2026-09-18 · reachable
- GSC Supervision Checked 2026-09-18 · reachable
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Guidance for Making an Online Gambling Licence Application (V1.16)
Version 1.16, effective from 23 August 2023. It cites a Gambling Supervision Act 2001 where the GSC's own website says 2010; the conflict was independently reproduced and is recorded, not resolved. It also states that no levy is charged on operators, and its wording on player-fund banking is weaker than the October 2025 requirements document.Checked 2026-09-18 · source last updated 2023-08-23 · reachable
- Land Based Gambling Licence Holders Checked 2026-09-18 · reachable
- Online Gambling (Participants' Money) Regulations 2010 Checked 2026-09-18 · reachable
- Online Gambling Licence Checked 2026-09-18 · reachable
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Online Gambling Licence — Licensing Requirements (Oct 2025)
The document footer gives October 2025 and no day. It states that operators must maintain segregated player fund accounts in a bank located in the Isle of Man, with exceptions needing prior written approval from the GSC — which conflicts with the weaker wording in the GSC's own application guidance, where accounts should be in the Isle of Man unless agreed otherwise with the Treasury. Record the conflict rather than the stronger version alone. Its heading for restricted business models is Prohibited or Restricted Models; keep that two-sided label.Checked 2026-09-18 · source last updated 2025-10 · reachable
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Online Gambling Licence Fees (Oct 2025)
The footer gives October 2025 while the fee schedule itself is marked effective 6 July 2023. The figures were recovered by local PDF text extraction, which can reorder table cells, so the row-to-fee mapping was re-extracted in reading order to confirm it. Note that a licence runs five years but the fee is annual.Checked 2026-09-18 · source last updated 2025-10 · reachable
- Player Protection Principles of the GSC Checked 2026-09-18 · reachable
- Primary Gambling Legislation Checked 2026-09-18 · reachable
- Prohibited Persons Checked 2026-09-18 · reachable
- Register of Discretionary Civil Penalties Checked 2026-09-18 · reachable
- Secondary gambling legislation (Isle of Man) Checked 2026-09-18 · reachable
- Software Supplier Register Checked 2026-09-18 · reachable
- Supervision Guidance and Procedure Documents Checked 2026-09-18 · reachable
- Unlicensed Gambling Websites Checked 2026-09-18 · reachable
Gemeinsame Glücksspielbehörde der Länder (GGL)
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FAQ zur Erhöhung des anbieterübergreifenden Einzahlungslimits bei Online-Glücksspielen und zur Prüfung der wirtschaftlichen Leistungsfähigkeit
German-language page. It explains the tiers above the standard cross-provider ceiling and the proof of economic capability they require, but it does not state how long a German limit change takes to take effect, and it cites the legal basis for stake limits without giving the figure — neither may be filled in.Checked 2026-09-18 · source last updated 2026-08-25 · reachable
- Konsolidierte Fassung des Glücksspielstaatsvertrags 2021 mit Änderungen von 2022 (PDF) Checked 2026-09-18 · reachable
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Spielerschutz: Die Spielerschutzmaßnahmen des GlüStV 21 im Überblick
German-language page; translation is the researcher's. Germany is structurally different from the other jurisdictions here: a cross-provider monthly deposit ceiling enforced through central files, rather than a limit set with one operator. Those files are back-end supervisory systems, not consumer lookups — no interface was seen. The page does not state a mandatory break in play.Checked 2026-09-18 · source last updated 2026-05-26 · reachable
Gibraltar Gambling Commissioner
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Code of Practice for the Gambling Industry — The Generic Code v1.0.2012
Visibly stale but still the operative code. Date taken from its own version history (first published 13/12/2008, amended 10/10/2012). It cross-references the repealed Gambling Act 2005, names industry bodies as they stood in 2012 and prints superseded contact addresses that must not be published as live routes. Its player-protection wording is permissive — licence holders are expected to, not required to — and self-exclusion under it is limited to matters under the operator's control. A draft replacement was out for consultation until 9 October 2026 and is not in force.Checked 2026-09-18 · source last updated 2012-10-10 · reachable
Gibraltar Regulatory Authority
- Gibraltar Regulatory Authority (homepage) Checked 2026-09-18 · reachable
Gordon Moody
- Gambling Therapy — online support for gambling harms worldwide Checked 2026-09-18 · reachable
Government of Gibraltar — Gibraltar Laws
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Gambling Act 2005 — legislation entry (status: Repealed)
The official record that the 2005 Act is marked REPEALED. Useful precisely because other official Gibraltar pages still cite it as current law.Checked 2026-09-18 · source last updated 2021-02-09 · reachable
- Gambling Act 2025 — legislation entry Checked 2026-09-18 · reachable
- Gambling Act 2025 (Act No. 2026-04), consolidated Checked 2026-09-18 · reachable
- Legislations index — gambling topic Checked 2026-09-18 · reachable
Government of Malta
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Gaming Authorisations Regulations (S.L. 583.5)
Only landing metadata came back — title, ELI identifier and a point-in-time date of 16/08/2018 — with no regulation text extracted. Nothing here is quoted from it. This is the instrument a human must read to settle the licence duration and the suspension and cancellation provisions.Checked 2026-09-18 · source last updated 2018-08-16 · uncertain
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Gaming Player Protection Regulations (S.L. 583.8)
Re-tested independently and still returns metadata only, with a point-in-time date of 16/08/2018. This is why no statutory minimum gambling age for Malta is stated on this site: the number 18 could not be read from the instrument, and the MGA's own pages do not state it.Checked 2026-09-18 · source last updated 2018-08-16 · uncertain
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Gaming Player Protection Regulations (S.L. 583.8) — PDF
Same failure mode as the other legislation.mt attempts: metadata only, no substantive text.Checked 2026-09-18 · source last updated 2018-08-16 · uncertain
Government of Ontario
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iGaming Ontario Act, 2024
Two independent attempts failed in two different ways: one returned a JavaScript-only e-Laws shell with no statute body (retried with an anchor, same result), the other died with a socket hang up. The statute text remains unread, so the Act's chapter citation, Royal Assent date, section numbers and stated objects must not be written.Checked 2026-09-18 · uncertain
Government of the Netherlands
- Games of chance: rules and supervision Checked 2026-09-18 · reachable
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Measures introduced to ensure better protection for online gamblers
Two cautions. Its deposit-limit sentence is about the cap a new adult player may set, not about the operator's duty to make contact, so it does not corroborate that duty. And it calls the Dutch scheme a gamstop, which is the name of the UK scheme and appears to be a mistranslation; do not repeat that wording.Checked 2026-09-18 · source last updated 2024-10-01 · reachable
HM Government (DCMS)
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High stakes: gambling reform for the digital age
A 2023 policy paper. It committed to a gambling ombudsman, but nothing verifying that body's launch, scope, funding or name was found — do not state that it exists or is operating.Checked 2026-09-18 · source last updated 2023-04-27 · reachable
HM Government of Gibraltar — Finance Centre
- Regulatory environment Checked 2026-09-18 · reachable
- Remote Gambling (finance, gaming and regulations) Checked 2026-09-18 · reachable
HM Government of Gibraltar — Gambling Commissioner
- Complaint Resolution Request Form (CRRF) V 1.0.10 Checked 2026-09-18 · reachable
- Complaints (Gambling Division, Gibraltar) Checked 2026-09-18 · reachable
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Consumer Warnings
Warnings about sites falsely asserting Gibraltar regulation. The page itself carries no last-updated date; the date recorded here is the newest of its 20 per-entry Information provided as at stamps, which run back to 31 March 2016.Checked 2026-09-18 · source last updated 2026-01-07 · reachable
HM Government of Gibraltar — Gambling Division
- About Us Checked 2026-09-18 · reachable
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Administrative Guidelines — Duties and Fees (v2)
Date taken from the document's own version-control block (first release 30.04.2026, amended 12.06.2026). It explains the licensing year and payment mechanics but states that the Regulations prevail; the fee schedules themselves were not read, so no Gibraltar fee figure is verified. The filename embeds a version marker and will break on revision.Checked 2026-09-18 · source last updated 2026-06-12 · reachable
- AML/CFT/CPF Checked 2026-09-18 · reachable
- Approved Testing Facilities Checked 2026-09-18 · reachable
- Consultations Checked 2026-09-18 · reachable
- Contact Checked 2026-09-18 · reachable
- Gambling Division (Gibraltar) – home Checked 2026-09-18 · reachable
- Gambling Division Online Applications Checked 2026-09-18 · reachable
- Getting Licensed Checked 2026-09-18 · reachable
- Guidance – Gambling Division (Gibraltar) Checked 2026-09-18 · reachable
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Public Statements
An index of 13 linked items dated 18 February 2022 to 09 June 2026; the date recorded here is the newest item, not a page date. Only titles, dates and URLs were read; the individual statement pages were not fetched, so penalty amounts and findings are unverified.Checked 2026-09-18 · source last updated 2026-06-09 · reachable
- Register of Licence Holders Checked 2026-09-18 · reachable
Isle of Man Gambling Supervision Commission
- Isle of Man Gambling Supervision Commission (home) Checked 2026-09-18 · reachable
Isle of Man Government
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Gambling landing page (crest link target)
This is the URL the Isle of Man Government crest on every licensed operator's site must link to, which makes it part of the consumer verification chain. It returned a Request Rejected firewall page on both attempts, so its contents are unknown and must not be described.Checked 2026-09-18 · bot-blocked
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Gambling Supervision Commission – legislation (gov.im)
Rejected by a web application firewall ("The requested URL was rejected"). The Commission's own domain, isleofmangsc.com, served successfully and is the better route.Checked 2026-09-18 · bot-blocked
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Guidance for Online Gambling (Amendments) Regulations 2016
Blocked by the same firewall as the rest of gov.im. Nothing in it is relied on.Checked 2026-09-18 · bot-blocked
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Online Gambling Regulation Act 2001 (PDF)
The Island's principal online gambling statute, and a first-rate source: the official legislation site returned a web application firewall page reading Request Rejected with a support ID. The Act's own text on licence duration, the register-keeping duty, minors provisions and suspension or revocation powers therefore could not be read, and none of it is asserted anywhere from this dossier.Checked 2026-09-18 · bot-blocked
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Primary legislation index
Same firewall response, independently reproduced. Whether the site offers a working search for a human visitor is unknown; it may simply be blocking automated agents.Checked 2026-09-18 · bot-blocked
Kansspelautoriteit
- 10 tips for gambling safely Checked 2026-09-18 · reachable
- Aanpak illegale online gokspelen — action against illegal online gambling Checked 2026-09-18 · reachable
- Aanpak misstanden — how the Dutch regulator tackles abuses Checked 2026-09-18 · reachable
- Belangrijkste regels voor kansspelreclame — the main rules for gambling advertising Checked 2026-09-18 · reachable
- Beleidsregels vergunningverlening kansspelen op afstand 2026 — remote gambling licensing policy rules Checked 2026-09-18 · reachable
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Centraal Register Uitsluiting Kansspelen (Cruks) — the Dutch national self-exclusion register
A plain fetch of any page on this site returns the document title and nothing else, so everything recorded from it was read in a browser and could not be re-verified independently. The one figure that is corroborated elsewhere is the six-month minimum, which also appears on the regulator's own site and on government.nl. The register covers gambling sites, arcades and casinos holding a Dutch licence, and the regulator states it cannot exclude anyone from illegal operators. Note the domain: the intuitively shorter cruks.nl is a commercial third-party site, not this register.Checked 2026-09-18 · js-only
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Cruks — Een ander inschrijven, applying to register another person
Browser-only. An eight-step application whose steps show what evidence is expected, including harm caused and steps already taken. The substantive eligibility criteria sit behind a separate information page that was not opened.Checked 2026-09-18 · js-only
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Cruks — Gokstop nemen, registering a gambling stop
Browser-only. Registration runs through a three-step wizard behind a DigiD login, which in practice limits online self-registration to people who have one; paper forms are linked as a fallback.Checked 2026-09-18 · js-only
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Cruks — Hulp & Info, the self-exclusion register's help and FAQ
Browser-only, and its answers open only after expanding the accordion, so nothing here could be independently re-verified. It is the source for the eight-day cooling-off period on ending an exclusion, the six-week objection window after an involuntary registration, and the statements that a gambling stop does not halt marketing, does not touch an account balance and does not trigger refunds.Checked 2026-09-18 · js-only
- Cruks registration form in English (PDF) Checked 2026-09-18 · reachable
- English — Kansspelautoriteit, the Netherlands Gambling Authority Checked 2026-09-18 · reachable
- Gokstop voor een ander aanvragen — applying for a gambling stop on someone else's behalf Checked 2026-09-18 · reachable
- Kansspelwijzer — register of providers licensed to offer gambling in the Netherlands Checked 2026-09-18 · reachable
- Kansspelwijzer on OpenOverGokken — the host that serves the register data Checked 2026-09-18 · reachable
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Koa-portaal — the Dutch remote gambling licensing portal for operators
Linked site-wide by the regulator but returned an empty JavaScript shell, so its contents are unverified. It is a licensee and applicant login, not a consumer tool.Checked 2026-09-18 · js-only
- Netherlands Gambling Authority — English landing page Checked 2026-09-18 · reachable
- Online kansspel aanbieden — offering online gambling in the Netherlands Checked 2026-09-18 · reachable
- Register of licensees — English explainer for the Dutch licence register Checked 2026-09-18 · reachable
- Sanctiebesluiten — published Dutch gambling sanction decisions Checked 2026-09-18 · reachable
- Speler checken in Cruks — how operators check a player against the exclusion register Checked 2026-09-18 · reachable
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Stel een vraag of doe een melding over een kansspel — ask a question or report a gambling problem
Redirects to the regulator's current explainer page. Dutch-language. This is where the regulator states that it cannot solve a player's problem, cannot mediate personally, and gives no individual feedback on a report; reports feed market oversight, not redress.Checked 2026-09-18 · redirected
- Stel een vraag over het Cruksregister — ask a question about the Cruks register Checked 2026-09-18 · reachable
- Stel een vraag, meld een probleem met een kansspel — the regulator's report form Checked 2026-09-18 · reachable
- Uitsluitregister Cruks — operator duties towards the Dutch exclusion register Checked 2026-09-18 · reachable
- Veelgestelde vragen Beleidsregel verantwoord spelen 2024 — FAQ on the responsible play policy rule Checked 2026-09-18 · reachable
- Veilig spelen — playing safely, from the Dutch gambling regulator Checked 2026-09-18 · reachable
- Voor spelers — the Dutch regulator's information for players Checked 2026-09-18 · reachable
Kansspelautoriteit (Ksa)
- Beleidsregels onvrijwillige inschrijving Cruks | Kansspelautoriteit Checked 2026-09-18 · reachable
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Gokproblemen en dan? | Kansspelautoriteit
HTTP 403 with and without a trailing slash, re-confirmed independently, while the parent Veilig spelen page loaded — per-path blocking. The Ksa's dedicated gambling-problems content is therefore unread here.Checked 2026-09-18 · bot-blocked
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Gokstop voor een ander aanvragen | Kansspelautoriteit
HTTP 403 to automated retrieval, while other pages on the same host loaded — this is per-path blocking, not a dead page. It is the consumer-facing procedure for requesting a gambling stop for another person, so that procedure is undocumented here.Checked 2026-09-18 · bot-blocked
- Neem een gokstop met Cruks | Kansspelautoriteit Checked 2026-09-18 · reachable
- Uitsluitregister Cruks | Kansspelautoriteit Checked 2026-09-18 · reachable
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WK-campagne Loket Kansspel | Kansspelautoriteit (nieuwsbericht)
A regulator news item from November 2022, kept only as dated evidence that the Dutch support service formerly called Loket Kansspel is the one now signposted under a new name. Neither Ksa page prints a phone number for the service, and the service's own site could not be reached (TLS chain error), so its hours, funding and contact details are unverified.Checked 2026-09-18 · source last updated 2022-11-22 · reachable
Kansspelautoriteit (Netherlands Gambling Authority)
- Aanpak illegale online gokspelen Checked 2026-09-18 · reachable
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Onderzoek deelname legale online kansspelen door minderjarigen afgerond: alleen bij uitzondering mogelijk
Dutch-language original; there is no official English version of this page.Checked 2026-09-18 · source last updated 2026-04-13 · reachable
- Stel een vraag of doe een melding over een kansspel Checked 2026-09-18 · reachable
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Veilig online gokken (safe online gambling)
HTTP 403 Forbidden to automated access, independently reproduced. This Dutch consumer page probably carries the age and verification wording, but none of it is verified.Checked 2026-09-18 · bot-blocked
Laws of Gibraltar
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Gambling Act 2005 – consolidated text, version 09/02/2021 (PDF)
Retrieved but returned unparseable PDF binary. The minimum-age section was never read, so no Gibraltar age may be published.Checked 2026-09-18 · uncertain
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Gambling Act 2005 – version 09/02/2021
Serves navigation and footer only; no legislative text was returned. The text appears to be delivered as a PDF download.Checked 2026-09-18 · js-only
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Gambling Act 2025 – version 23/03/2026
Serves an HTML shell only — title and version date, no legislative text. The page also carries a banner reading "This version is out of date". Gibraltar's minimum gambling age, the commencement of this Act and the fate of the Gambling Act 2005 are all unestablished; do not state any of them.Checked 2026-09-18 · js-only
Leeds and York Partnership NHS Foundation Trust
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NHS Northern Gambling Service
Gives the clinic locations, therapy model, session count and referral email. It does not state an age range and does not explicitly confirm that self-referral is accepted — neither may be asserted.Checked 2026-09-18 · source last updated 2025-09-01 · reachable
Malta Gaming Authority
- Applications — Malta Gaming Authority Checked 2026-09-18 · reachable
- Compliance Audit Manual (MGA/G/001) (PDF) Checked 2026-09-18 · reachable
- Contact Us — Malta Gaming Authority Checked 2026-09-18 · reachable
- Directive 2 of 2018 — Player Protection Directive (index page) Checked 2026-09-18 · reachable
- Directive 3 of 2018 – Gaming Authorisations and Compliance Directive (PDF, V2 October 2021) Checked 2026-09-18 · reachable
- Directive 5 of 2018 – Alternative Dispute Resolution Directive (PDF, V1 December 2018) Checked 2026-09-18 · reachable
- Dynamic Seal Of Authorisation — licensee chooser (company GUID without the details flag) Checked 2026-09-18 · reachable
- Dynamic Seal Of Authorisation — licensee detail view Checked 2026-09-18 · reachable
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Dynamic Seal Of Authorisation — verification page called without a company parameter
Recorded because the failure is the finding: fetched without a company GUID the page returns 'Error occured - MGA' and 'Value cannot be null. Parameter name: company'. The seal page is the end of a verification journey, not an entry point — a consumer cannot type a domain, company name or licence number into it.Checked 2026-09-18 · broken
- Enforcement Register — Malta Gaming Authority Checked 2026-09-18 · reachable
- FAQs — Malta Gaming Authority Checked 2026-09-18 · reachable
- Frequently Asked Questions (Malta Gaming Authority) Checked 2026-09-18 · reachable
- Home — Malta Gaming Authority Checked 2026-09-18 · reachable
- Licensee Register — Malta Gaming Authority Checked 2026-09-18 · reachable
- Lodge a Complaint — Malta Gaming Authority Checked 2026-09-18 · reachable
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MGA Licensee Register — search application
A JavaScript application behind Cloudflare: a plain fetch returns only the shell string 'LicenseeRegisterFrontEnd'. Driven in a browser it offers exactly three fields — Licensee Name, Authorisation Status and Gaming Service — and displayed 'Last Updated: 18/09/2026 13:43', which is a data-refresh time, not a content-review date. The structural trap: Authorisation Status is a filter only and is not shown in the result cards, so a consumer who searches by name sees no licence status until they open the record's dynamic seal.Checked 2026-09-18 · source last updated 2026-09-18 · js-only
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MGA Publishes Alternative Dispute Resolution (ADR) Directive
The announcement states 'This Directive is applicable as of 3 December 2018.' The directive number does not appear in the page text at all — it appears only in the linked filename, which also carries a 'v2' suffix, so this 2018 announcement may not describe the current version. The page does not say whether ADR outcomes bind, whether court remains open, or whether ADR is free to players.Checked 2026-09-18 · source last updated 2018-12-03 · reachable
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MGA URL Checker — verify whether a gaming site is MGA-licensed
Malta's genuine official domain-verification tool, on its own subdomain; a plain fetch returns only the string 'UrlChecker'. Displayed 'Last Updated: 18/09/2026 13:36'. Two limitations to pass on: it prints 'URL not found in Licensee database.' even when it has matching records to list underneath, so reading only the first line produces false negatives; and it has no query string, so there is no deep link — it must be described as an interactive form.Checked 2026-09-18 · source last updated 2026-09-18 · js-only
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National Gambling Helpline (1777) launched by Responsible Gaming Foundation
Eleven years old. Its 24/7 description is a forward-looking statement from 2015 that no source checked has ever confirmed as delivered, and it must not be reported as current fact about the helpline's hours.Checked 2026-09-18 · source last updated 2015-09-30 · reachable
- Player Hub — Malta Gaming Authority Checked 2026-09-18 · reachable
- Player Protection — Malta Gaming Authority (Licensee Hub) Checked 2026-09-18 · reachable
- Player Protection Directive (Directive 2 of 2018) — full text PDF Checked 2026-09-18 · reachable
- Prior Approval Requirements (licensee hub) Checked 2026-09-18 · reachable
- Recognition Notice Register — Malta Gaming Authority Checked 2026-09-18 · reachable
- Regulatory Framework — legislation and regulations index Checked 2026-09-18 · reachable
- Remote Gaming Services — B2C licences Checked 2026-09-18 · reachable
- Remote Gaming: Are there any mandatory responsible gambling tools which must be offered to players? Checked 2026-09-18 · reachable
- Remote Gaming: Do Operators have to comply with ADR decisions? Checked 2026-09-18 · reachable
- Remote Gaming: Do Operators have to engage an ADR entity? Checked 2026-09-18 · reachable
- Remote Gaming: Is a self-exclusion applied across all brands operated by a Licensee? (MGA FAQ) Checked 2026-09-18 · reachable
- Remote Gaming: What happens if a minor accesses and uses the site? Checked 2026-09-18 · reachable
- Remote Gaming: What is the difference between a general account closure and a self-exclusion? Checked 2026-09-18 · reachable
- Remote Gaming: What Responsible Gambling/Player Protection content must be displayed on-site? Checked 2026-09-18 · reachable
- Safer Gambling — Malta Gaming Authority (Player Hub) Checked 2026-09-18 · reachable
- Self-Barring — Malta Gaming Authority (Player Hub) Checked 2026-09-18 · reachable
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The MGA publishes notice on websites impersonating licensed operators
Confirms impersonation of licensees and false references to MGA licences. It does not confirm copying of a regulator's seal graphic; do not conflate the two.Checked 2026-09-18 · source last updated 2026-07-16 · reachable
- Unauthorised URLs — Malta Gaming Authority Checked 2026-09-18 · reachable
- What are the different types of games that are licensable by the Authority? Checked 2026-09-18 · reachable
- What is the licence fee and when is it due? Checked 2026-09-18 · reachable
- What is the process that a licensee should make readily available to those players who wish to submit a complaint? Checked 2026-09-18 · reachable
- What is the process to submit a player complaint to the Authority or an ADR entity? Checked 2026-09-18 · reachable
- What types of licences are available? Checked 2026-09-18 · reachable
- Which are the approved audit service providers who can be engaged by licensees? Checked 2026-09-18 · reachable
NHS
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Help for problems with gambling — NHS
Stale: the page shows 'Last reviewed: 8 December 2023' with the next review due 8 December 2026, so it predates the statutory-levy transition and must not be relied on for who funds treatment today. It names the regional NHS services but states no age range. Its GamStop wording is three discrete options — 6 months, 1 year or 5 years — not a range; the verification pass flagged the earlier '6 months to 5 years' rendering as a misquotation.Checked 2026-09-18 · source last updated 2023-12-08 · reachable
National Crime Agency
- Suspicious Activity Reports (SARs) Checked 2026-09-18 · reachable
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UKFIU guidance – Chapter 2: Submitting a SAR (PDF)
The PDF downloaded (about 452 KB) but no text could be extracted in the research environment, so nothing in it is verified. The document title and version were taken from a search listing and were not confirmed from the file itself.Checked 2026-09-18 · uncertain
Ontario Lottery and Gaming Corporation
- My PlayBreak — OLG's self-exclusion tool Checked 2026-09-18 · reachable
Overheid.nl
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Wet op de kansspelen — the consolidated Dutch Gambling Act
The date shown is the start of the consolidated version's validity period, which is what this site displays instead of a last-updated stamp. The age limit of 18 is solid and corroborated by the regulator's own pages, but the article that sets it was not pinned down in this read — the passage captured cross-refers to another article — so no article number should be cited from here.Checked 2026-09-18 · source last updated 2025-02-12 · reachable
Overheid.nl (Dutch government legal database)
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Besluit kansspelen op afstand — consolidated text of 15 July 2022 (article 4.14 on limits)
The Dutch decree itself, and the source of the rule that a Dutch limit increase is delayed while a decrease is immediate. The URL pins one consolidated version: check whether a later consolidation has changed article 4.14 before republishing anything from it.Checked 2026-09-18 · source last updated 2022-07-15 · reachable
Responsible Gaming Foundation
- Responsible Gaming Foundation Malta Checked 2026-09-18 · reachable
Rijksoverheid
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Maatregelen voor bewuster speelgedrag en betere bescherming spelers van kansspelen gaan 1 oktober 2024 in
Dutch-language original of the 2024 player-protection announcement.Checked 2026-09-18 · source last updated 2024-06-20 · reachable
Rijksoverheid (Government of the Netherlands)
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Fundamentele koerswijziging kansspelbeleid
Dutch-language original. The raising of the minimum age to 21 is framed on the page as an intention scoped to the riskiest gambling products, with a bill only expected to be drafted from late 2025. Enactment status could not be re-checked and must not be asserted.Checked 2026-09-18 · source last updated 2025-02-14 · reachable
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Maatregelen ingegaan voor betere bescherming spelers van online kansspelen
Dutch-language original. The figures on this page are deposit limits by age band, not minimum ages — do not present them as age limits.Checked 2026-09-18 · source last updated 2024-10-01 · reachable
Spelinspektionen
- Apply for a licence or permit in Sweden Checked 2026-09-18 · reachable
- Contact us — Swedish Gambling Authority Checked 2026-09-18 · reachable
- Gambling Act (2018:1138) — unofficial English translation, amended through SFS 2026:1077 (PDF) Checked 2026-09-18 · reachable
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Har du problem med en spelaktör? — where to report a problem with a gambling operator
Swedish-language only; no English equivalent was found. The regulator states plainly that it cannot pursue a dispute between a player and a licensee, does not investigate individual matters, and does not approve operator terms.Checked 2026-09-18 · source last updated 2024-11-15 · reachable
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Illegal Gambling — how the Swedish regulator acts against unlicensed operators
The regulator publishes no blacklist or warning list of unlicensed operators. Bans appear only in the supervisory decisions archive, and the authority reports crimes to police rather than investigating them itself.Checked 2026-09-18 · source last updated 2025-05-12 · reachable
- Licence and permit — how gambling licensing works in Sweden Checked 2026-09-18 · reachable
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Licence and permit directory — English path of the Swedish licence register
Same register as the Swedish path and equally client-rendered. Filter labels, licence-type names and the Excel export buttons stay in Swedish even on this English page.Checked 2026-09-18 · js-only
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Licensregister — the Swedish register of licence and permit holders
Register data is drawn client-side: a plain HTTP fetch returns an empty shell, and it had to be read in a real browser. The page publishes no last-updated stamp. The free-text search parameter works on a cold navigation, but the licence-type filter parameter is silently ignored and the page returns the full unfiltered register.Checked 2026-09-18 · js-only
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Licensurl — per-domain detail view of the Swedish licence register
This is where licence type and validity dates actually surface, but it fails unsafely: a domain that is in the register returns a detail view, while a domain that is not returns an HTTP 500 error page rather than a clean negative. Use the register's own search for a reliable no-match answer. Validity is usually a closed date range, but an entry may show an open-ended range with no end date.Checked 2026-09-18 · uncertain
- Om spelberoende — Spelpaus.se information on gambling addiction Checked 2026-09-18 · reachable
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Responsible Gambling and duty of care — Spelinspektionen (English)
States an 18 minimum for gambling and a 20 minimum for entry to Casino Cosmopol. The figure 20 was not found in the Gambling Act text, so its legal basis is unestablished and must not be attributed to that Act.Checked 2026-09-18 · source last updated 2025-05-12 · reachable
- Rules and Regulation — index of Swedish gambling rules in English Checked 2026-09-18 · reachable
- Spelpaus.se — FAQ about the national self-exclusion Checked 2026-09-18 · reachable
- Spelpaus.se — Sweden's national self-exclusion register Checked 2026-09-18 · reachable
- Spelpaus.se — This is how it works Checked 2026-09-18 · reachable
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Spelproblem — hjälp vid spelberoende (Spelinspektionen)
Swedish-language only. It refers readers to Stödlinjen and Spelpaus, and to the peer-support organisations spelberoende.se and spelberoendegruppen.com, which were not fetched and are therefore not linked here.Checked 2026-09-18 · source last updated 2024-11-15 · reachable
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Supervisory decisions — archive of Swedish gambling enforcement decisions
Read in a browser; a plain fetch returns a shell. Entries run from 2019 to 2026, so it is a historical archive and not a current-status view. Filter values stay in Swedish on the English page. Only this English path works — the equivalent Swedish path returns 404 after the June 2025 site relaunch.Checked 2026-09-18 · js-only
- Swedish Gambling Authority — English section Checked 2026-09-18 · reachable
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Tipsa oss — report a gambling operator to the Swedish Gambling Authority
Swedish-language only. It accepts tips about operators, including Spelpaus issues, but states the authority cannot communicate with a company on a player's behalf or resolve a dispute. Its sidebar is where the regulator states the ARN claim threshold of 750 kronor. A street address once published with these contact details could not be confirmed on the page and is not reproduced.Checked 2026-09-18 · source last updated 2024-09-30 · reachable
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Translated laws — applicable laws and regulations in English
Carries the regulator's own disclaimer that its English translations are unofficial and the Swedish version prevails.Checked 2026-09-18 · source last updated 2025-06-10 · reachable
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Vad är olaglig spelverksamhet — what counts as illegal gambling in Sweden
Swedish-language page; no English equivalent was found. Also states that promoting unlicensed gambling through marketing, affiliate links or apps is itself illegal.Checked 2026-09-18 · source last updated 2025-07-02 · reachable
- Welcome to Spelpaus.se — English entry point for Swedish self-exclusion Checked 2026-09-18 · reachable
Spelinspektionen (Swedish Gambling Authority)
- Guidance: duty of care — Spelinspektionen (PDF) Checked 2026-09-18 · reachable
- Guidelines for SIFS 2022:3 and for chapters 1 and 4 of LIFS 2018:4, version 1.1 (PDF, May 2025) Checked 2026-09-18 · reachable
- SGA regulations in English — Spelinspektionen Checked 2026-09-18 · reachable
- SIFS 2022:3 (Swedish Gambling Authority regulations) Checked 2026-09-18 · reachable
- The SGA's situation report — online gambling outside the licensed market (PDF) Checked 2026-09-18 · reachable
Spillemyndigheden
- About us — the Danish Gambling Authority Checked 2026-09-18 · reachable
- Betting — a game which requires a Danish licence Checked 2026-09-18 · reachable
- Businesses and associations — the Danish regulator's section for licence holders Checked 2026-09-18 · reachable
- Fees on betting and online casino Checked 2026-09-18 · reachable
- Gaming or gambling? — lootboxes, skin betting and young players Checked 2026-09-18 · reachable
- Get help for problem gambling Checked 2026-09-18 · reachable
- Have you discovered illegal gambling or illegal advertising? Checked 2026-09-18 · reachable
- Helpful advice for people who gamble Checked 2026-09-18 · reachable
- If you wish to file a complaint about a gambling operator Checked 2026-09-18 · reachable
- Illegal gambling — the definition for businesses Checked 2026-09-18 · reachable
- Illegal gambling and advertising — what makes a gambling site illegal in Denmark Checked 2026-09-18 · reachable
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Licensed gambling operators — the Danish register of licence holders
The page carries an explicit last-updated stamp, but the list body is drawn by JavaScript and does not appear in a plain fetch — a reader using a text browser or a strict content blocker may see an empty list and wrongly conclude an operator is absent. The list excludes slot-machine licence holders and licensed game suppliers, which are published separately. There is no working search or filter link: three query-string patterns were tested and all failed, and the search box on the page is the site-wide site search. Individual entries do show the domains covered by a licence, but the entry addresses are not uniformly reliable — one returned an HTTP 500 error.Checked 2026-09-18 · source last updated 2026-08-20 · js-only
- National Helpline for Gambling Problems: StopSpillet Checked 2026-09-18 · reachable
- Online casino — a game which requires a Danish licence Checked 2026-09-18 · reachable
- Privacy policy on ROFUS — what the self-exclusion register records and who sees it Checked 2026-09-18 · reachable
- Public and players — the Danish regulator's consumer section Checked 2026-09-18 · reachable
- Publications — guidance published by the Danish Gambling Authority Checked 2026-09-18 · reachable
- Requirement you must meet when you hold a licence Checked 2026-09-18 · reachable
- Responsible gambling — requirements on Danish licence holders Checked 2026-09-18 · reachable
- ROFUS — the Danish register of voluntarily excluded players, English section Checked 2026-09-18 · reachable
- ROFUS FAQ — questions about registering for Danish self-exclusion Checked 2026-09-18 · reachable
- ROFUS front page Checked 2026-09-18 · reachable
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ROFUS registration application — the self-exclusion sign-up service
Only the page footer rendered: the login screen, the eID button and the exclusion-period choices are drawn client-side and could not be observed, so this site does not describe the interface. On that footer the displayed phone number and the underlying telephone link do not match — a regulator-side inconsistency, so trust the displayed number.Checked 2026-09-18 · js-only
- Sanctions and reporting of illegal supply of gambling Checked 2026-09-18 · reachable
- Spillemyndigheden — the Danish Gambling Authority, English site Checked 2026-09-18 · reachable
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Statistics — Danish gambling market and self-exclusion figures
The date shown is the as-of date of the self-exclusion figure the page states (73,500 persons registered), not a page update stamp. The figures behind it sit in a dashboard that is a JavaScript application and was not opened, and the downloadable spreadsheets were not fetched.Checked 2026-09-18 · source last updated 2026-08-01 · reachable
- StopSpillet — the Danish national gambling helpline Checked 2026-09-18 · reachable
- The Danish Gambling Authority's guidance on responsible gambling — betting and online casino (PDF) Checked 2026-09-18 · reachable
- The Danish Gambling Authority's label — what the licence label means for players Checked 2026-09-18 · reachable
- The Danish Gambling Authority's labelling scheme Checked 2026-09-18 · reachable
- What is ROFUS? — scope, exclusion periods and how registration ends Checked 2026-09-18 · reachable
- Why do gambling operators ask for documentation? Checked 2026-09-18 · reachable
Spillemyndigheden (Danish Gambling Authority)
- Certification programme (game supplier document index) Checked 2026-09-18 · reachable
- Danish Gambling Authority (English section) Checked 2026-09-18 · reachable
- Game supplier (businesses and associations) Checked 2026-09-18 · reachable
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General requirements – SCP.00.00.EN.3.0 (PDF, 20 February 2025)
PDF retrieved, but the local text extraction was recorded as only partially reliable for this document.Checked 2026-09-18 · uncertain
- Gratis behandling af spilafhængighed (ludomani) Checked 2026-09-18 · reachable
- Guide to complaints (appeals against decisions of the Danish Gambling Authority) Checked 2026-09-18 · reachable
- Have you discovered illegal gambling or illegal advertising? Checked 2026-09-18 · reachable
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Hjælpelinje til spilafhængige skifter hænder (nyhed)
Danish-language news item from December 2018, useful only to explain why older material still names the previous helpline operator. Eight years old at the date checked.Checked 2026-09-18 · source last updated 2018-12-21 · reachable
- Illegal gambling and advertising Checked 2026-09-18 · reachable
- Public and players (Danish Gambling Authority) Checked 2026-09-18 · reachable
- Requirements for games: Online casino – SCP.07.03.EN.1.1 (PDF, March 2026) Checked 2026-09-18 · reachable
- Requirements for random number generators – SCP.01.00.EN.1.1 (PDF, March 2026) Checked 2026-09-18 · reachable
- Spillemyndigheden (Danish Gambling Authority) – home Checked 2026-09-18 · reachable
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Spiludbydere med tilladelse (gambling operators holding a licence)
Danish-language list. A search function is present at the top of the page; no filter controls were observed and the result fields did not render for an automated fetch. The list excludes gaming-machine licence holders and game suppliers, which have separate lists.Checked 2026-09-18 · source last updated 2026-08-20 · reachable
- The Danish Gambling Authority's label Checked 2026-09-18 · reachable
- What is ROFUS? — the register of voluntarily excluded players Checked 2026-09-18 · reachable
Stödlinjen
- Stödlinjen — Sweden's national support line for gambling problems Checked 2026-09-18 · reachable
Welsh Government
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Gambling helpline and specialist treatment service to be launched in Wales
Published 25 February 2026. Announces the service and its funding but prints no helpline number and does not confirm 24/7 operation — those come from the health board's own page.Checked 2026-09-18 · source last updated 2026-02-25 · reachable
iGaming Ontario
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About iGaming Ontario
Returned navigation and menu structure only, with no substantive body content about iGO's mandate, legal status or reporting relationship.Checked 2026-09-18 · js-only
- Annual Report 2024-2025 Checked 2026-09-18 · reachable
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BetGuard — centralized self-exclusion for Ontario iGaming (iGaming Ontario news)
Confirms the 14 May 2026 launch, the 19+ eligibility and coverage of all Ontario regulated igaming sites including OLG. It does not mention land-based or in-person casinos anywhere, so the land-based carve-out must be cited to OLG's My PlayBreak page instead. It lists a custom term that AGCO's standards bulletin does not.Checked 2026-09-18 · source last updated 2026-05-14 · reachable
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BetGuard FAQ
Returned only a scroll-to-content navigation element. This is the page that would authoritatively answer coverage, term and end-of-term questions, and it could not be read.Checked 2026-09-18 · js-only
- Find Help — iGaming Ontario Checked 2026-09-18 · reachable
- iGaming Ontario homepage Checked 2026-09-18 · reachable
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Operators
The real consumer-facing directory. Two traps: the Number of Operators and Number of Gaming Websites counters are market-wide totals that do not move when a filter is applied, so a filtered page still reads the same figures; and the cards carry no registration number, status, effective date or expiry date, so the listing shows presence, not standing.Checked 2026-09-18 · source last updated 2026-09-01 · reachable
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Opt out of online gambling in Ontario | BetGuard
Ontario's centralized self-exclusion service. Two independent fetches returned only the page title and a skip link; the body is rendered by JavaScript. Nothing about its sign-up flow, required documents, exact term options or end-of-term behaviour could be read from the service itself.Checked 2026-09-18 · js-only
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Opt out of online gambling in Ontario | BetGuard
The site resolves but returned only a JavaScript shell — the document title above and a skip link were all that could be read. Its screens, fields and enrolment flow are undocumented in this research and must not be described. The title is the page's own <title> as returned.Checked 2026-09-18 · js-only
- Player FAQs Checked 2026-09-18 · reachable
- Player Support Checked 2026-09-18 · reachable
- Regulated iGaming Market Checked 2026-09-18 · reachable
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Regulated igaming market directory
A point-in-time snapshot, not a live register — the page states the listing is accurate as of 1 September 2026. It does carry a search box and operator and category dropdowns, correcting the original research note that it was browse-only.Checked 2026-09-18 · source last updated 2026-09-01 · reachable
- Responsible Gambling Checked 2026-09-18 · reachable
legislation.gov.uk (The National Archives)
- Gambling Act 2005, section 83: Return of stakes to children Checked 2026-09-18 · reachable
- Money Laundering Regulations 2017, regulation 14: High value dealers, casinos, auction platforms and art market participants Checked 2026-09-18 · reachable
- Money Laundering Regulations 2017, regulation 21: Internal controls Checked 2026-09-18 · reachable
- Money Laundering Regulations 2017, regulation 28: Customer due diligence measures Checked 2026-09-18 · reachable
- Money Laundering Regulations 2017, regulation 33: Obligation to apply enhanced customer due diligence Checked 2026-09-18 · reachable
- Money Laundering Regulations 2017, regulation 40: Record-keeping Checked 2026-09-18 · reachable
- Money Laundering Regulations 2017, regulation 8: Application Checked 2026-09-18 · reachable
- The Money Laundering and Terrorist Financing (Amendment) Regulations 2026 (S.I. 2026 No. 621) – Table of contents Checked 2026-09-18 · reachable
- The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 – Table of contents Checked 2026-09-18 · reachable
- The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, regulation 27: Customer due diligence Checked 2026-09-18 · reachable