About
Corrections policy
How errors are reported, checked against the primary source, corrected and recorded — and what this process cannot do.
In short
If something on this site is wrong, tell us and include the official page that shows the correct position. Corrections that change a fact are made to the page, the source reference is updated, and the page’s Last reviewed date moves to the date of that check. Email editorial@mawarslotresmi.sa.com with the page URL and what is wrong.
What counts as an error
The corrections process covers anything a reader could act on and get a wrong result.
- A regulator’s name, status or website is wrong, or the body has been renamed, merged or dissolved.
- A register, complaints page or self-exclusion link is dead, redirects somewhere unrelated, or has moved.
- A described search interface no longer matches what the register actually offers — for example, a field we say you can search by has been removed.
- A minimum age, exclusion period, limit mechanism or licence type is stated incorrectly, or is stated for the wrong jurisdiction.
- A complaints or dispute route is described inaccurately — particularly any claim about what a body can decide.
- A support service is listed that no longer operates, has changed hands, or whose contact details have changed.
- A page presents our interpretation as though it were the authority’s own wording.
Typographical fixes and clarifications that do not change meaning are also welcome; they are simply handled more quietly, as described below.
How to report an error
Send it to the editorial desk
Email editorial@mawarslotresmi.sa.com. Put “Correction” in the subject so it is not lost among general enquiries.
Identify the page and the passage
Give the full URL on this site, and quote the sentence or table row you are challenging. A page-level report without a quoted passage takes much longer to act on, because the first job becomes finding the claim.
Say what the correct position is
State what the page should say instead. If the correct position is “nobody can currently establish this”, say that — removing an unsupportable claim is a valid correction and one we act on quickly.
Link the official source
This is the part that determines how fast it moves. See the evidence section below.
What evidence helps, and what does not
| Evidence supplied | How it is treated |
|---|---|
| A link to the authority’s own page showing the correct position | Acted on directly. This is the fastest route and usually the only one needed. |
| Official legislation, a regulator notice, or a published register entry | Acted on directly. |
| A dead link or a redirect you have observed | Verified by us, then fixed. Note that a page blocked to automation may still be live in a browser, so tell us what you saw. |
| A screenshot of a register interface that has changed | Useful as a prompt. We confirm against the live register before changing the page, because interfaces differ by region and session. |
| “This is wrong” with no source | Investigated when we can, but it goes into the same queue as our own re-checks and may take considerably longer. |
| A casino affiliate page, review site or forum post contradicting us | Not treated as evidence of a regulatory fact. It may still prompt us to re-check the primary source. |
| A request to add, remove or soften coverage of a named operator | Declined. We do not publish operator assessments in either direction, so there is nothing to amend. |
What happens after you report something
Reports are handled in order of how much harm the error could do, not in order of arrival. A dead self-exclusion link or a wrong complaints route is urgent, because someone acting on it is already in difficulty. A slightly outdated description of a licence category is not.
- We re-check the primary source ourselves. We do not amend a page on the strength of a report alone, including a report from an authority — the page has to match what the source currently says, and that has to be observed.
- If the report is right, the page is corrected and its source reference is updated to the page that now supports it.
- If the source cannot be reached, including where it is blocked to automated access, the page is amended to state the limitation rather than left asserting something we can no longer support.
- If the report is wrong, we leave the page alone. If the confusion came from our phrasing rather than the fact, the phrasing gets fixed.
- If the whole basis of a page has gone — a regulator dissolved, a scheme closed, a register withdrawn — the page is rewritten to describe the current position, or unpublished. We do not leave a page standing because it attracts visitors.
How corrections are recorded
We distinguish two kinds of change, because conflating them would let substantive revisions hide among typo fixes.
- Substantive corrections — anything that changes what a reader would conclude or do. The page is amended, the Last reviewed date moves to the date of the re-check, and the change is added to the correction log below with the date, the page and what changed.
- Non-substantive edits — typography, broken formatting, a clearer sentence that carries the same meaning. These are made without a log entry and do not move the review date, because no source was re-read.
What this process cannot do for you
The corrections desk fixes this website. It has no other powers, and it is worth being explicit because these requests do arrive.
- We cannot intervene in a dispute with a gambling operator, contact one on your behalf, or get a withdrawal released. The escalation routes that do exist are set out separately.
- We cannot investigate an operator, verify one for you privately, or tell you whether a site is safe.
- We cannot change what a regulator’s register says, or correct an entry in it. That is a matter for the authority that publishes it.
- We cannot add a gambling site to this site, favourably or otherwise. There is no listing to buy, request or appeal.
- We cannot self-exclude you from anything. Self-exclusion is operated by the schemes and operators themselves.
Correction log
Substantive corrections are listed here with the date, the page affected and what changed.